At Tokyo Pop, we take pride in delivering your collectibles safely, quickly, and with care. Here's everything you need to know about how we ship:

🌍 Shipping Locations

We currently ship to all countries within Europe 🇪🇺, directly from our base in Rome, Italy 🇮🇹

🚚 Shipping Times

• Italy: 1–3 business days

• EU Countries: 3–7 business days (depending on location)

• All orders include tracking information, so you can follow your delivery every step of the way.

📦 Packaging

We understand how important condition is to collectors. That’s why we use:

• Sturdy boxes and protective packaging

• Bubble wrap and corner guards for extra safety

• Mint-in-box care for every order

💸 Shipping Costs

Shipping rates are calculated at checkout based on your location and order size. We occasionally offer free or discounted shipping promotions, so keep an eye out!

📬 Order Processing Time

All in-stock items are shipped within 1–2 business days.
Pre-orders will ship as soon as the product is available—you’ll be notified via email when it’s on the way.

❗ Damaged or Lost Packages

If your package arrives damaged or is lost in transit, please contact us within 48 hours of delivery. We’ll do our best to resolve the issue quickly and fairly.

If you have any questions about shipping or special requests, feel free to get in touch with us anytime—we’re here to help!